Frequently Asked Questions

How long does delivery take?
Delivery usually takes 3-5 business days within Austria. For international orders, delivery times may vary.

What are the shipping costs?
Shipping costs are displayed at checkout and depend on your location and the order quantity.

Can I track my order?
Yes, after dispatch you will receive an email with a tracking number to track your order.

What payment methods do you accept?
We accept all common payment methods such as credit card, PayPal, instant bank transfer, and other secure payment options.

Is payment secure?
Yes, all payments are processed via secure, encrypted connections.

Can I return my order?
Yes, you have a 14-day right of return from the day you receive the goods. Products must be unused and in their original packaging.

Do the products come with a warranty?
Yes, all AVERO products come with a statutory warranty. In case of defects, please contact us using the contact form.

How does a return work?
Contact us using the form below, and we will send you all the information for returning your item.

Our products are manufactured both locally and globally. We carefully select our manufacturing partners to ensure that our products are of high quality and at a fair price.

Shipping is calculated based on your location and the items in your order. You will always see the shipping price before completing your purchase.